jayabajee Privacy Policy

1 Introduction

jayabajee ("we", "our") is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what personal information we collect while you use the jayabajee platform, how that information is used and stored, and what steps we take to protect your privacy.

By using the jayabajee website jayabajee.lat, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2 Data Collection

jayabajee collects information from you in two ways — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

When registering an account or using the platform, you provide the following information:

• Full name and national ID number (for identity verification)
• Date of birth (for age verification — our services are for users aged 21+ only)
• Email address and mobile number
• Address and residential details
• Financial information — bKash, Nagad, Rocket number or bank account details (for deposits and withdrawals)
• Password and security question answers

2.2 Automatically Collected Information

When you use the jayabajee platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Website visit time and session information
• Betting and gaming activity logs
• Transaction history and amounts
• Information collected through cookies and tracking technologies

3 Use of Data

jayabajee uses the information collected from you for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating and managing your account
• Providing uninterrupted betting and gaming services
• Processing deposit and withdrawal transactions
• Providing our 24/7 live chat support service

3.2 Identity and Security Verification

• Confirming user age and identity (KYC process)
• Preventing money laundering and fraud
• Ensuring account security

3.3 Service Improvement and Communication

• Improving the platform experience
• Resolving technical issues and improving service quality
• Informing you about relevant offers and bonuses
• Sending responsible gaming messages

4 Data Sharing and Disclosure

jayabajee never sells your personal information to third parties. However, information may be shared in a limited way in the specific circumstances described below:

4.1 Service Provider Partners

Necessary information may be shared with selected third parties to provide essential services such as payment processing (bKash, Nagad, Rocket, bank transfer), technical support, and fraud prevention. These partners may only use the information for the specified purpose and are required to comply with jayabajee's privacy standards.

4.2 Legal Obligations

jayabajee may disclose information when required as part of a court order, government directive, or legal process. In such cases, we provide only the minimum information necessary.

4.3 Business Transfers

If jayabajee merges, is acquired, or sells assets, user information may be transferred. In that case, we will notify you in advance.

5 Cookie Policy

The jayabajee website uses cookies and similar technologies to ensure platform functionality and improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and support basic platform functionality.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to understand how the platform is being used, which helps improve the service.

5.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some features of the jayabajee platform to not work properly.

6 Data Security Measures

jayabajee follows industry-standard security technologies and practices to protect your personal information.

• SSL Encryption: All data exchanged between your browser and our servers is secured with SSL/TLS encryption.
• Data Encryption: Stored sensitive information, especially financial data, is kept in encrypted form.
• Access Controls: Only authorized staff may view user information, and only for specific tasks.
• Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
• Fraud Detection: Automated monitoring systems remain active to detect unusual activity.

However, transmitting information over the internet is not completely secure. We take every precaution, but we cannot guarantee absolute security. Keeping your password confidential and not sharing your account details with unauthorized individuals is your own responsibility.

7 Data Retention Period

jayabajee retains your information according to the following policy:

• All account information is retained while the account is active.
• Even after an account is closed or deactivated, information may be kept for a specified period in accordance with legal obligations and financial regulatory compliance.
• Transaction records may be retained for an extended period for financial audit purposes.
• Information used for analytics is anonymized wherever possible.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
• Right to Data Portability: You may request your information in a common format.

To exercise these rights, contact our support team via live chat or by emailing [email protected].

9 Protection of Minors

All jayabajee services are strictly for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, that account will be closed immediately and any collected information will be deleted.

10 Third-Party Services and Links

The jayabajee platform may include content from various game and service providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). These third-party service providers have their own privacy policies, for which jayabajee is not responsible.

For payment processing, the terms and privacy policies of service providers such as bKash, Nagad, and Rocket apply. We recommend that you read their policies before using these services.

11 Changes to the Privacy Policy

jayabajee may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notice of the change will be prominently displayed on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be changed.

Continued use of jayabajee after any changes will indicate that you have agreed to the updated policy. If you do not agree with any change, please stop using our services and request account closure.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 live chat support in Bengali is available on any page of the website.
• Email: [email protected]

We will respond to your message as quickly as possible. Your privacy concerns are very important to us.